We want you to be fully satisfied with your purchases from us. If, for any reason, you are not satisfied with your purchase, we are here to help.
Refunds
We accept returns within 30 days of receiving your order. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To request a refund, please contact us at contact@flexiboutique.com. Please include your order number and details of the item you wish to return. We will then provide you with instructions for returning the item.
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, the amount will be credited to your original payment method within 8 days. Please note that shipping costs are non-refundable.
Returns
If you would like to return an item for an exchange or store credit, please contact us at [email address or phone number]. We accept returns within 30 days of receiving your order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please include your order number and details of the item you wish to return.
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item and that the exchange or store credit has been processed.
Non-Refundable Items
Some items are non-refundable, including sale or promotional items.
Contact
If you have any questions regarding our refunds and returns policy, please contact us at contact@flexiboutique.com